Privacy & Terms Policy
The Neuropathic Pain and You material has been reviewed by the Canadian Diabetes Association for its medical and scientific accuracy. Presence of the Canadian Diabetes Association logo does not constitute an endorsement of any company's products or services that may be mentioned on this website.
Links to other sites
As a resource to our visitors, Pfizer Canada Inc. provides links to other websites. We try to carefully choose websites which we believe are useful and meet our high standards. However, because websites can change so quickly, we cannot guarantee the standards of every website link we provide or be responsible for the content of non-Pfizer Canada Inc. sites.
This Privacy Policy is applicable to Pfizer Canada Inc. ("Pfizer Canada") and sets out our policy on the gathering and use of information on our Sites. Pfizer Canada is committed to providing safe websites for visitors of all ages and has to implement this Privacy Policy to demonstrate our firm commitment to your privacy. Pfizer Canada complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
There may be links from this Site to other websites; note that this Privacy Policy applies only to this Site and not to websites of other companies or organizations to which this Site may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site.
Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites.
Your use of this Site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Site. Your continued use of the Site signifies your acceptance of these terms and any changes in effect at the time of use.
WHAT IS "PERSONAL INFORMATION"?
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number. Your preferred eye drop or gum flavour could also be personal information if it is connected to other information, like your name.
COLLECTION OF INFORMATION
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and the like. On some of our websites, we offer health assessment tools that ask you to provide self-assessment information. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services or information, participate in a contest or resolve complaints or concerns.
HOW DOES PFIZER CANADA USE INFORMATION GATHERED ABOUT ONLINE VISITORS
Before forwarding us any personal information, please be advised that any information gathered on this Site may be used for aggregate research, promotional purposes and/or for future site development. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our Site to your needs by collecting information about your preferences through tracking of patterns page views on this Site; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
Promotional and informational offers: Sometimes we send offers to selected groups of customers. To accomplish this, we may use third parties working on behalf of Pfizer. We provide a variety of ways for you to tell us that you do not want to receive such promotional or informational offers. For example, we may provide an opt-in box for customers to receive information that is sent by a third-party fulfilment house, and we make clear that, by opting in, you are submitting your data to a third party. You can elect not to receive promotional or informational materials from us by following the instructions to opt out as mentioned or included in each of our programs we send to you.
DISCLOSURE OF INFORMATION
Pfizer Canada will not disclose personal identifiable information that you provide on this Site to any third parties other than to a Pfizer agent, except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case Pfizer Canada may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. We may share information among companies that we own or control, and we may share information with our co-promotion partners, and companies working with Pfizer Canada, but all information we share will always be protected under the terms of this Privacy Policy.
Pfizer Canada is not responsible for how other websites treat your privacy once you leave a Pfizer site.
COOKIES
Pfizer Canada, in common with many website operators, may use standard technology called "cookies" on this Site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of this Site may not function properly if you do so.
TELL-A-FRIEND
If you choose to use our referral function to tell a friend about our Site, our Site will ask you for your friend's name and e-mail address as well as your information. The form automatically sends your friend a one-time e-mail inviting him or her to visit the Site. We do not access or store this information, except to send this invite.
POLICIES FOR ONLINE VISITORS UNDER 13 YEARS OF AGE
Pfizer Canada does not provide any personal identifiable information to any third party (other than Pfizer Canada agents or affiliated companies) from our online visitors identified as being under 13 years of age. When an online visitor under 13 years of age registers or provides any personal identifiable information, s/he is required to provide the full e-mail address (or on some sites, the postal address) of a parent or guardian. We give the parent or guardian notice via e-mail (or postal mail) when their child under 13 years of age registers or provides personal identifiable information. The notification provides the parent or guardian with instructions on how to review and delete information collected from their child. Although online visitors under 13 years of age may be allowed to participate in some contests or promotions, if such a visitor wins, notification and prizes will be sent to the parent or guardian identified when the child entered the contest or promotion. Pfizer Canada encourages parents and guardians to spend time online with their children and to oversee participation in the surveys, contests, games and interactive activities offered on our Sites.
IF YOU ARE AN INDIVIDUAL OVER THE AGE OF MAJORITY
With the permission of a visitor who is over the age of majority, information submitted at the time of registration or submission may be used for marketing and promotional purposes by Pfizer Canada provided notice of this fact is made available online. If a visitor objects to such use for any reason, s/he may prevent that use, either by e-mail request or by modifying the registration information provided. Pfizer Canada uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted Personal Information and want to change it or opt-out, please contact us as described below.
RIGHT TO UNSUBSCRIBE
You can unsubscribe from communications you no longer wish to receive. We provide unsubscribe (opt-out) instructions in our communications.
You can also contact us at Privacy Officer or at the following postal address if you want to update your personal information or change your marketing preferences: Pfizer Canada Inc., 17,300 Trans-Canada Highway, Kirkland, Quebec H9J 2M5 Attention: Privacy Officer
PROTECTION OF INFORMATION
Our Commitment to Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
Storage of Information
Personally identifiable information you share with us is stored on our database servers at Pfizer data centres (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy. We have a firewall and other technology to prevent individuals from accessing information without authorization. Data centres are designed to be physically secure and protected from unauthorized access by unauthorized persons.
POLICY CHANGE
If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current Privacy Policy. We appreciate your interest and hope that you enjoy visiting our Sites.
BUSINESS TRANSFERS
If we transfer a business unit (such as a subsidiary) or an asset (such as a website) to another company, we will require it to honour the terms of the Privacy Policy.
TO CONTACT US
To contact us with questions about this Privacy Policy or about Pfizer's handling of your personal information, please contact our Privacy Officer or at the following postal address: Pfizer Canada Inc., 17,300 Trans-Canada Highway, Kirkland, Quebec H9J 2M5 Attention: Privacy Officer.
The product information provided on this site is intended only for residents of Canada. The products discussed herein may have different product composition and labelling in different countries. The health information contained herein is provided for educational purposes only and is not intended to replace discussions with a healthcare provider. All decisions regarding patient care must be made with a healthcare provider, considering the unique characteristics of the patient. Pfizer Canada Privacy Policy.
CHANGES
Although an effort is made to ensure the above text is up-to-date and accurately reflects Pfizer Canada's Privacy Policy, any changes to the Privacy Policy are first posted at Pfizer Canada's corporate website.
